Frequently asked questions Nr 1.
What is the return policy?
We accept returns in accordance with EU consumer protection law.
Customers may return eligible items within 14 days of delivery, provided the products are unused, unworn, and in their original condition with all tags attached.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Where are your products manufactured?
Our products are manufactured by selected partner producers, primarily within Europe and associated production regions.
We focus on quality materials, responsible sourcing, and carefully chosen manufacturing partners rather than mass production.
Shipping & Estimated Delivery Times (EU)
Poland — 4–6 business days
Austria — 5–7 business days
Czech Republic — 5–7 business days
Germany — 5–7 business days
Slovakia — 5–7 business days
Lithuania — 5–7 business days
Latvia — 5–7 business days
Romania — 6–8 business days
Slovenia — 6–8 business days
Hungary — 6–8 business days
Estonia — 6–8 business days
Finland — 6–8 business days
Belgium — 6–8 business days
Netherlands — 6–8 business days
Sweden — 7–9 business days
Italy — 7–10 business days
Greece — 7–10 business days
Luxembourg — 6–8 business days
France — 8–11 business days
Spain — 8–11 business days
Portugal — 8–11 business days
Bulgaria — 8–11 business days
Croatia — 8–11 business days
Ireland — 8–11 business days
